A complete survey research package from question design to complex statistical insight
A full-service one-stop-shop programming, hosting and tabulations service for online surveys.
Our wealth of knowledge in designing robust and meaningful surveys is now underpinned with the introduction of a programming, hosting and analysing on-line questionnaire service.
Question format advice
Although Statistical Analysis is at the heart of what we do, our experience of managing many hundreds of projects and 25 years background in market research enables us to know what makes a survey effective. This is the softer side of the process but is the key to a successful outcome. We can advise on what types of questions generate insightful data.
Advanced survey programming techniques with complex routing and filtering options
Our hosting service includes, though is not exclusive to, surveys incorporating complex choice-based models including MaxDiffs, Best-Worst Case 2s, Choice-based conjoints and more complex trade-offs.
Variety of engaging question formats
We can advise on what type of questions and content tend to work well and engage with the user, as well as when to include questions that are not scales or yes/ no answers.
Being the most frequently used type of questions in online surveys, rating scales need to provide a user friendly experience. As part of our service we are able to design a broad range of scales in order to capture all levels of customer insights.
Monitoring of device usage with an emphasis on mobile design
We are able to integrate fully with any source of sample including panels, customer data or other client-supplied sources. Surveys developed via our platform are fully mobile ready, working on a range of devices including smartphones and tablets.
Templates can be fully personalised and survey access restricted such that only one response is obtained per invitee. We can design easy to use interfaces that generate visually attractive surveys.
Quota and version management
Surveys are limited to provide the allocated level of respondents for each quota as well as provide different versions of question order, to prevent question fatigue and maintain overall balance.
Realtime dashboards to deliver up to the minute insights
Interactive dashboards provide instant access to click-through and participation rates to demonstrate how a survey is performing, as well as get to the heart of the data efficiently and simply.
An example of a choice exercise question layout is given below:
Please contact us for further information.